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At the Santa Clara City Library, Northside and Mission library branches you can use our free wireless connection from your own laptop without a library card. 

How to Connect

If you have a newer laptop or wireless card, your computer may automatically find the wireless network. If you need to change its settings in order to use Wi-Fi, be sure to set up your computer to use:

Network name or SSID: CSC-Public
Wireless Mode or Network Type: Access Point or Infrastructure (not "Ad Hoc")
Network properties: Use DHCP (Obtain an IP address automatically)
WEP: Off

Once your computer finds the City of Santa Clara Free WiFi you will need to read and agree to the terms and conditions in order to access to the internet. For more information, visit the  Santa Clara City Wireless FAQ's page.  For assistance with your laptop connectivity  read this Laptop Connectivity 

Equipment

Bring your own laptop and wireless card or wireless-enabled device. The Library does not check out wireless cards. Bring a fully charged battery as public electric outlets, may not be available.

Check your manual if you can't get your wireless card to work. The Library technology staff can provide some help depending on staff availability, but there is no guarantee we will be able to assist with your computer.

Help and Troubleshooting

You can use this wireless connection from your laptop. If your computer doesn't find the wireless access point on its own, make sure your wireless settings are correct.

Correct settings:

Network name or SSID: CSC-Public
Wireless Mode or Network Type: Access Point or Infrastructure (not "Ad Hoc")
Network properties: Use DHCP (Obtain an IP address automatically)
WEP: Off

If you normally use a different Wi-Fi network (with a different SSID) your computer may not find our network automatically. Try opening your wireless settings and starting a new network scan, or changing the settings by typing in the information above. You may also need to restart your computer after changing the settings.

Once your settings are correct and your computer finds the wireless access point, open up your web browser. You should be on the internet.

Special notes:

  • If you normally use a different Wi-Fi network (with a different SSID) your computer may not find our network automatically.
  • Only 802.11a, 802.11a/b/g are supported.

Troubleshooting Windows NT, XP, and Windows 2000 Systems

  • Go to Start, Run and type: CMD. Click OK. A command prompt window will appear.
  • Type the following in the command prompt window:
    º ipconfig/all: Displays the full configuration information
    º ipconfig/release: Releases the IP address
    º ipconfig/renew: Renews the IP address

Troubleshooting Windows 95 and Windows 98 Systems

  • Go to Start, Run and type: WINIPCFG. Click OK. The IP configuration window will appear.
  • Click on the More Info button.

If you are having an IP conflict, click on the Release All button to release the current IP and then click on the Renew All button.

Troubleshooting Apple Macintosh Powerbooks or iBooks

  • Your laptop must have the MacTCP Control Panel installed. This control panel comes with recent versions of the system software and should be pre-installed.
  • If you have other MacTCP configurations that you would like to save, MacTCP Switcher is a useful utility for storing several set-ups.
  • To configure your MacTCP, choose to Connect via Ethernet.

Limitations and Disclaimers

  • The Library's wireless network is not secure. Information sent from or to your laptop can be captured by anyone else with a wireless device and the appropriate software, within three hundred feet.
  • Library staff is able to provide some technical assistance as staffing permits, but there is no guarantee that you will be able to make a wireless connection.
  • The Library assumes no responsibility for the safety of equipment or for laptop configurations, security, or data files resulting from connection to the Library's network.

Remote and Wi-Fi Printing Instructions

Have a laptop and need to print something? Is your home printer not working and you need to print? Don't worry you can print it to our library! click here to find out how!

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Last updated: 9/3/2014 1:22:22 PM