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Placing a Request
       
     

Please read all instructions before proceeding.

There are some limitations on requesting materials:

       
     
  • reference materials, CDs, feature films, magazines, and pamphlets cannot be requested
  • only items that are checked out or on order can be requested
  • something you request may not necessarily be returned on its due date
  • there is a limit of 10 requests per library card at the same time
       
      The library will notify you when your requested items are ready for pick-up. You can choose notification by e-mail — just have your e-mail address added to your library record. You must use the same library card to request and check out your requested item.
       
 
1
  From this page(or the home page), click on Request an Item. You will arrive at a screen entitled: Search our Catalog. If you request materials often, bookmark this page on your computer.
       
 
2
  Search for the bibliographic record (the one with the author, title, location, and check-out status) of the item you want. Be sure that the record you've found is for the format you want (book, large-print book, etc.).
       
 
3
  If there is a due date listed under Status for every copy of the item you want, or it has a status of on order or in process, you are ready to request. If any of the copies of your item have a status of Check Shelves, please call Central Library's Adult Services (408 615-2900) or Youth Services (408 615-2916) for help locating it.
       
 
4
  Click on the Request button at the top or bottom of the page .
       
 
5
  Type in your name as it appears in your library record.
       
 
6
  Type in your complete library card barcode number.
       
 
7
  Click on the Choose a Pickup Location bar and highlight your desired pickup location.
       
 
8
  You should see a message that reads Your request for (title/author) was successful. If this message does not appear, please contact a librarian at 408 615-2900 for help.
       
      When you are ready to request materials, click here:  Request an Item
        
   
       
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